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Our Policies Refunds Please choose carefully. We do not normally give refunds just because you change your mind. However, we do offer a seven day cooling off period. You may request a full refund, which will be provided within fourteen days of the request. If you paid via credit card, your card will be credited. If you paid with a cheque/money order, your refund will be sent to you by company cheque. We may require you to provide proof of purchase, for example, a copy of your tax invoice/receipt, or specific details that enable us to be sure the transaction is genuine. Any item purchased by download must be deleted from your computer. We can only process returns and refunds for items purchased from theeducationshop.com.au. Did you use a voucher? If you paid for all or part of an item you want to return with a voucher, that part of your refund will be credited to your account, available to use the next time you place an order. Still have questions? Please contact us: Australian Teachers of Media (ATOM) Accuracy of information and disclaimer of warranties All material on our web site is provided in good faith. It is derived from sources believed to be accurate and current as at the date of publication. Your use of the web site and services is at your sole risk. Access to the web site and service is provided on an 'as available' basis. Neither ATOM nor its or their board members or employees make any representation or warranty that (i) any material on the web site or services will be reliable, accurate or complete (nor do they accept any responsibility arising in any way for errors in, or omissions from that material); or (ii) your access to the web site and services will be uninterrupted, timely or secure. We will not be liable for loss resulting from any action or decision by you in reliance on the information on the web site or services, nor any interruption, delay in operation or transmission, virus, communications failure, Internet access difficulties, or malfunction in equipment or software. Copyright All material on theeducationshop.com.au is copyright © ATOM . You may purchase one copy of any item for each classroom use. And then copy it for classroom use, up to thirty copies. If you require more than thirty copies then you need to pay for another copy. Material downloaded from theeducationshop.com.au may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part (except where such use constitutes fair dealing under the Copyright Act) without our prior written approval. You may not use any part of the material on our web site or service to establish, maintain or provide, or assist in establishing, maintaining or providing your own publications, Internet site or other means of distribution without our prior permission. External Links This site may contain links to other sites. We are not responsible for the actions, privacy practices or the content of such Web sites. Personal Information We Maintain If you simply visit our web site, we do not capture any personal information from you. Our web site statistics system does capture information such as the type of web browser you use, this is typical of statistic systems and all of the information captured is anonymous. If you make a purchase, we maintain your personal information in a database. We also sometimes will store copies of correspondence between you and us to assist us with providing a high level of customer service. This is the minimum amount of information necessary to properly conduct our business systems. Cookies Cookies are small pieces of information stored by web sites on your computer. Very many sites use them, for a range of purposes. If you have configured your web browser not to warn about cookies, you probably have quite a few already stored on your hard drive. You must have cookies enabled in your browser in order to use this web site. Accessing Your Personal Information The National Privacy Principles give you the right to access the information we maintain about you, and to change it if necessary. You are able to access the key information simply by logging into the web site, and can change most items yourself. If you wish to see the entirety of the information in your membership record, please contact us and we will arrange a copy. If you wish to update or correct any part of the information, please advise us and we will make the changes as quickly as possible. Disclosure of Personal Information We do not sell, distribute or otherwise give any other organisation access to the personal information you provide as part of the membership registration. We may use the information you have supplied in order to make contact with you in the future, but only in reference to the business activities of ATOM, Metro Magazine and Screen Education magazine. Security This site, via its web hosting service provider (Web Central), has security measures in place to protect the loss, misuse, and alteration of the information under our control. However, we will not be held liable for a breach of security caused by the performance failure of Web Central, or any other third party service provider. All credit card transactions are via an encrypted secure server. Updates We may from time to time update these Policies, and will post the latest version here on the web site, and endeavour to notify regular users via email bulletins. Governing Law This Agreement is governed by the law in force in Victoria, and you submit to the exclusive jurisdiction of the courts in Victoria.  |
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